Product: Christmas Tree Shops Customer Care Clear all filters (0 of 12 reviews match)
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I went into the Store in Portland. I purchased all christmas gifts. As I had left the store an employee came out of the store with a bag looking for a customer. I said to her, " I said are you looking for me"? She said no. I got home unloaded my car and put the bags...
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Christmas Tree Shops Customer Care
#1428634
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Christmas Tree Shops - Horrible

I went into the store for the first time and i was direspected by an employee by the name of Maddy. She was rude to my friend and me. She also said that i had a ebt. Card and thats why its not working. She said that im trying to pay with food stamps!! I couldnt belive it.i have never been so direspected like that in my life.
1.0
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Christmas Tree Shops Customer Care
#1410135
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Christmas Tree Shop Costumer Service is absolutely awful!! The workers are very rude, the manager is very rude. I will not order from them ever again. They don't send all of your items and when you call to complain they turn it around as though you are lying and...
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Christmas Tree Shops Customer Care
#1409953
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Christmas Tree Shops - Maybe out to lunch! C side table weathered brown finish

by natucket dist. Paid about $25.00 on sale at C T shops. look nice in the advertisement. Brought it home the staining was sloppy Just enough to cover exposed wood only. The the guy staining was not only out to lunch ,but sitting on the toilet bowl with table in his lap and staining at the same time! Enough said!
3.0
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Christmas Tree Shops Customer Care
#1404347
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Went today Monday sept 3, 2018, walked around and went to clearance section found a cute little clear lamp marked with a blue label for 4.99... after continuing shopping went to register and the register girl said she had to call a manager to approve it. Well the...
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3.0
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Christmas Tree Shops Customer Care
#1345589
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Twice in the last two months, when I tried to use PayPal to charge CTS purchases, the order did not go through, but the charge went to PayPal as a pending charge. The only response I get from the CTS rep is that they are "working on" the PayPal issue. I should have...
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2.5
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Christmas Tree Shops Customer Care
I didn't like
  • Paypal billing issue
#1336044
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Christmas Tree Shops - Cleanliness

Went shopping tonight at store in Rockaway, NJ. Used the ladies room. It was so disgusting. It looked liked it had not been touched in quite some time. My other thought was, how could the workers use these facilities. I was quite dissappointed.
2.8
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Customer service
Exchange, Refund and Cancellation Policy
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Christmas Tree Shops Customer Care
#1296507
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Hello.June 23,2018 I went to Christmas Tree Store in Hagerstown Md 21740.I shop there almost every week.I was stopped while I was shopping by a woman who looked like big bird and said I had to leave my bag with security and will get it back when im done shopping. Other...
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Christmas Tree Shops Customer Care
#1287905
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We get a flyer with sales. Nothing about limited quantities . Due to a medical emergency We had to shop the day after the flyer is delivered and, of course, the items I want aren't available. This is a week day. My second item was cushions for my patio. I went through...
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1.0
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Christmas Tree Shops Customer Care
I didn't like
  • False advertisinng
#1255207
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Christmas Tree Shops - Bought and paid for item went to pickup told out of stock.

Was every pissed out on Black Friday bought and paid for a fireplace. Went to pickup and associate was every rude. He said they were told they didn't have anymore. I followed procedure and pulled the ticket ( there were several more there) which I understood that means they still have that many to sale. Set the day for the most miserable Black Friday I've ever spent. I buy alot from this store. I'll tell all of my family and friends of my experience.
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Christmas Tree Shops Customer Care
#1137772
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