Christmas Tree Shops - Customer Care Review
Really poor experience at the Christmas tree shop in Brick, NJ-The employee pictured below asked me if my cart was mine.I reached out and touched it and said yes it is and that's my purse.
She told me that I must keep my purse in the bottom of my cart. Then she raised her voice and started badgering me about how the police have been to the store because purses in carts were an issue. I told her as I reached out and touch my purse again that it was less than 2 feet away and I was just trying to buy a glass. She picked my purse up and started digging through my car… I told her to please put my purse down and that she should not be touching customers purses.
She walked away and then called over from two aisles away yelling that my "attitude suck.". So I yelled back that her attitude and customer service sucks. She told me to leave and shop somewhere else, still from two aisles away, while all the customers in the vicinity stopped and stared.
I went and found the store manager, Lester, who apologized and offered me a discount.Susan H.Tritsch
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