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Twice in the last two months, when I tried to use PayPal to charge CTS purchases, the order did not go through, but the charge went to PayPal as a pending charge. The only response I get from the CTS rep is that they are "working on" the PayPal issue. I should have...
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2.5
I didn't like
  • Paypal billing issue
#1336044
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Went today Monday sept 3, 2018, walked around and went to clearance section found a cute little clear lamp marked with a blue label for 4.99... after continuing shopping went to register and the register girl said she had to call a manager to approve it. Well the...
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3.0
#1345589
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Christmas Tree Shops - Workers very rude

The employees are very very rude and not helpful !!! It’s disgusting.
#1378493
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Hello.June 23,2018 I went to Christmas Tree Store in Hagerstown Md 21740.I shop there almost every week.I was stopped while I was shopping by a woman who looked like big bird and said I had to leave my bag with security and will get it back when im done shopping. Other...
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#1287905
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We get a flyer with sales. Nothing about limited quantities . Due to a medical emergency We had to shop the day after the flyer is delivered and, of course, the items I want aren't available. This is a week day. My second item was cushions for my patio. I went through...
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1.0
I didn't like
  • False advertisinng
#1255207
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Christmas Tree Shops - Horrible

In rockaway NJ the store has no AC I almost fainted. Hope this is fixed before someone passes out. I asked a worker and they said ac was broke. How is it not fixed a WEEK later?
1.0
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#1324353
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Christmas Tree Shops - Cleanliness

Went shopping tonight at store in Rockaway, NJ. Used the ladies room. It was so disgusting. It looked liked it had not been touched in quite some time. My other thought was, how could the workers use these facilities. I was quite dissappointed.
2.8
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Customer service
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#1296507
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I tried to place an order on their site for the first time. I registered a account, put all my items in cart, typed in their "Columbus2017" promo code for $10 off over $50, selected my shipping preference and tried to check out. Same "Oop , looks like something went...
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Anonymous
Randy

12 March 2018: I had the same problem with Christmas Tree Shops website in that I also, got the oops message, after I had put in all of my information, put in the code for a d...

1.0
I didn't like
  • It was pretty much a bad experience as a whole
#1112371
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Was every pissed out on Black Friday bought and paid for a fireplace. Went to pickup and associate was every rude. He said they were told they didn't have anymore. I followed procedure and pulled the ticket ( there were several more there) which I understood that means...
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#1137772
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Christmas Tree Shops - Taking money for out of stock items

Bought a storage leather ottoman and after weeks of calling and they pretend to ship it each time after a full month they said we dont have the item in stock since day one and here is a refund, for god sake i could have used that money to buy from amazon or somewhere, they hold the money for a month and they could make money out of it, from me and another pool people, its kind of embezzlement
1.6
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#1142904
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